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Enjoy Free Worldwide Delivery
Complimentary Shipping
Royal Selangor brings your favourites straight to your doorstep. Enjoy complimentary shipping for orders over RM300.
All-Inclusive Pricing
Our website prices are all-inclusive (DDP – Delivered Duty Paid), meaning what you see at checkout is what you pay. No hidden fees, customs duties, or surprise taxes upon delivery.
Global Coverage
We deliver worldwide, excluding P.O. Box addresses and APO/FPO addresses.
Rewards
Log in to your account to view your membership benefits, rewards, points balance and exclusive privileges.
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About Privileges
A global programme for all our valued customers across key cities.
Enjoy Privileges rewards when you shop in Royal Selangor stores worldwide and stay updated on exclusive events, new collections and special updates. Our loyalty programme is structured into three tiers: Classic, Elite and Elite+. Unlock each membership tier as you shop with us.
Become a Classic member with any purchase of RM1,000 in a single transaction
Point Accumulation
Collect and use points.
Special Birthday Voucher
Receive a RM100 birthday gift voucher on your birthday month.
Birthday Points
Earn 2x points when you purchase during your birthday month.
Become an Elite member with any purchase of RM2,000 in a single transaction
Membership Discount
Enjoy 10% off every transaction.*
Point Accumulation
Collect and use points.
Special Birthday Voucher
Receive a RM200 birthday gift voucher on your birthday month.
Birthday Points
Earn 2x points when you purchase during your birthday month.
Become an Elite+ member with any purchase of RM10,000 in a single transaction
Membership Discount
Enjoy 15% off every transaction.*
Point Accumulation
Earn two (2) points for every RM1 spent.
Special Birthday Voucher
Receive a RM300 birthday gift voucher on your birthday month.
Birthday Points
Earn 2x points (4x during birthday month for Elite+).
*Excludes limited editions and special promotions unless stated otherwise.
*Subject to change without prior notice. Royal Selangor reserves the right at any time, without giving prior notice or reason whatsoever, to amend, modify, revise, vary, cease, or terminate the membership programme, benefits and terms and conditions. Other terms and conditions apply.
For more information, email privileges@royalselangor.com or speak to our advisor via WhatsApp at +60 16 246 1885.
*Subject to change without prior notice. Royal Selangor reserves the right at any time, without giving prior notice or reason whatsoever, to amend, modify, revise, vary, cease, or terminate the membership programme, benefits and terms and conditions. Other terms and conditions apply.
For more information, email privileges@royalselangor.com or speak to our advisor via WhatsApp at +60 16 246 1885.
For further assistance:
Chat with our
AI Concierge
— available 24/7
Our advisors are available Mon–Fri, 9 am–5 pm (GMT+8) |
Current time (GMT+8):
WhatsApp: +60 16 246 1885
Email: info@royalselangor.com
Call us: +60 3 4145 6005
Frequently Asked Questions
Our Privileges programme is a global loyalty programme designed to celebrate and reward our most valued customers worldwide.
No matter where you reside, you can earn, track and unlock exclusive rewards both online at royalselangor.com and across our
physical retail stores. Joining is free, and your rewards travel with you.
Joining is seamless! You will be enrolled as a member with an initial single transaction reaching the tier threshold, either online or in-store.
Your points and benefits will then apply to all subsequent purchases.
Our programme features three exclusive tiers built to deliver increasing value as your collection grows:
- Classic (Entry at RM1,000 spend): Earn and redeem loyalty points on all subsequent purchases, receive double points during your birthday month, and get a RM100 birthday gift voucher.
- Elite (Entry at RM2,000 spend): Enjoy 10% off every subsequent transaction*, earn/redeem points, get double birthday points, and receive an elevated RM200 birthday gift voucher.
- Elite+ (Entry at RM10,000 spend): Enjoy 15% off every subsequent transaction*, receive an accelerated earning rate of two (2) points for every RM1 spent (doubled to 4x points during your birthday month), and a RM300 birthday gift voucher.
Absolutely. Our Privileges programme is fully integrated worldwide. Whether you are ordering a tankard online from your home in London,
or visiting a retail store in Kuala Lumpur or Singapore, your tier-based discounts (10% for Elite, 15% for Elite+) and birthday vouchers
are fully recognised and redeemable universally. Your single membership account can be used seamlessly across different countries, both online and offline.
We love celebrating your milestones! During your birthday month, you receive two great perks:
- Double Points: Every purchase you make during your birthday month earns 2x points (or an incredible 4x points if you are an Elite+ member).
- Birthday Gift Voucher: A voucher valued at RM100 (Classic), RM200 (Elite), or RM300 (Elite+) will be credited to your account.
